All DVA Card Holders, Aged Pension Card Holders and children 16 and under will be bulk billed if they live in the municipality of First Point Healthcare. The Concession rate is applicable for disability pensioners, health care card holders & students.
If you have financial difficulty please discuss this with your doctor
All new patients are required to complete a registration form prior to their consultation. To ensure optimal patient care, we request that you inform us of your cultural background. For existing patients, if there have been any changes to your personal information such as change of contact or Medicare details, address or emergency contact please bring this to the attention of our reception staff on your next visit.
We are committed to maintaining the confidentiality of your health records and have protocols in place to safeguard your privacy. All information and medical records are strictly confidential and will not be shared with any third parties without your consent. For more information, please review our privacy policy.
We understand that you may need to cancel an appointment occasionally – it’s just the way it is.
If you need to make a cancellation, please contact us at least two hours before your appointment time. This will allow patients on the waitlist the chance to see a GP.
If you cancel with less than two hours’ notice or don’t show up at all, you may be charged a no-show fee. This fee is equal to the full cost of the booked appointment (no Medicare rebates).
We may also ask you to pay a booking fee to secure a future appointment. This fee is equal to the out-of-pocket costs for the particular appointment time.
This fee is non-refundable and non-transferable.
After-hours fees are applicable during the following times:
We understand that unforeseen circumstances may arise, leading to missed appointments. However, we kindly request that you inform us at least 2 hours in advance if you are unable to attend your scheduled consultation.
Failure to attend without sufficient notice may result in a missed appointment fee of $57 being added to your account. This fee compensates for the time and resources allocated for your appointment slot, which could have been made available to other clients.
The average out-of-pocket/gap payment fees are:
| Consultations | Standard | HCC/Pension fee (Concession rate) | Medicare Rebate |
| Standard Consult (<20 minutes) | $80 | $60 | $39.75 |
| Long Consult (20-30 minutes) | $120 | $97 | $76.95 |
| Prolonged Consult (>40 minutes) | $160 | $137 | $113.30 |
Medicals (Commercial Driving, Harness Racing, Speedway, Employment, Insurance, etc.) | $110 + GST |
| Phone/Online Script or Referral | $20 |
| Holter Monitor | $30 |
| 24hr BP Monitor | $20 |
Patients having pathology and other investigations should have an appointment made for review of these results. If urgent, we will contact you to arrange an appointment to discuss your results. Please note that we will do our best to follow up your results, however, patients also have responsibility in their own health care; this includes the seeking of results.
Recall system: Our practice has a recall system for preventive health like cervical screening, immunisation, flu vaccination and other health assessments.
In most circumstances, if your doctor has ordered blood tests or medical imaging patients are required to make an appointment to discuss the results personally. This provides a high standard of medical care and ensures patient confidentiality as it can be hard to identify a person over the phone.
After-Hours Non-Urgent Arrangements:Please call Phone: 1800 022 222 .
If there is a medical emergency please call 000
The gap for procedures ranges from $50 to $150, depending on type and length of procedure. Your Doctor will discuss this with you during your initial consultation.
An exciting announcement is coming soon! First Point Healthcare is now under new, award-winning management—honoured as RACGP Best Practice in Tasmania 2024.
For billing information until updates are published, please contact our friendly reception team.
We acknowledge the responsibility that comes along with being the most well-known and trusted health information platform. Hence we deliver medical care that resonates with individual needs.
Our practice strives to provide exceptional and holistic health care.
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